1. Acceptance of Terms
These Terms of Service (the “Terms”) form a binding agreement between you and Social Technologies (“SoTech,” “we,” “us,” or “our”) and govern your access to and use of thesocialtech.net, our forms, our AI voice agent, and any services we deliver to you (collectively, the “Services”). By using the Services or engaging us under a separate statement of work, you agree to these Terms. If you do not agree, do not use the Services.
2. Description of Services
Social Technologies provides marketing technology services to small and mid-sized businesses, including but not limited to:
- AI voice agents that answer inbound calls, qualify leads, and book appointments.
- Custom websites and landing pages.
- Search engine optimization (SEO) and AI search optimization (GEO).
- Paid advertising on Google, Meta, and adjacent platforms.
- CRM setup, automation, and lifecycle workflows in The Map, our marketing platform.
- Integrations, tracking, analytics, and reporting.
- Marketing strategy and consulting.
The exact deliverables, timelines, and pricing for any client engagement are set out in the statement of work, proposal, or contract you sign with us. Where those documents conflict with these Terms, the signed engagement document controls for that engagement.
3. User Obligations and Acceptable Use
When using the Services you agree to:
- Provide accurate information on forms, calls, and in onboarding materials.
- Use the Services only for lawful business purposes and in compliance with all applicable laws and platform rules (including TCPA, CAN-SPAM, Twilio A2P 10DLC, and the advertising policies of any ad network we operate on your behalf).
- Maintain proper consent from individuals you ask us to contact through SMS, email, or phone on your behalf.
- Refrain from attempting to interfere with, probe, scrape, or reverse-engineer the Services beyond what is permitted by law.
- Refrain from using the Services to promote unlawful activity, harassment, fraud, or content that violates the rights of others.
We may suspend or terminate access for any breach of these obligations.
4. Intellectual Property
The website, brand, copy, design system, code, templates, workflows, prompts, and other materials we create remain the property of Social Technologies, except where a signed engagement document explicitly transfers ownership of specific deliverables to you upon full payment.
Content you supply to us (logos, photography, copy, data, account access) remains your property. You grant us a limited license to use that content as needed to deliver the Services for the duration of the engagement.
5. Disclaimers and Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. We do not guarantee specific marketing outcomes such as rankings, conversion rates, return on ad spend, or pipeline volume. We rely on third-party platforms (such as Google, Meta, Twilio, Stripe, GoHighLevel, and Vercel) whose availability and policies are outside our control.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIAL TECHNOLOGIES AND ITS PRINCIPALS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS PRECEDING THE EVENT.
7. Indemnification
You agree to defend, indemnify, and hold harmless Social Technologies and its principals, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) content, data, or instructions you provide to us; (b) your use of the Services in violation of these Terms or applicable law; or (c) your failure to obtain or maintain consent for individuals you ask us to contact on your behalf.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services that is not resolved through good-faith negotiation will be brought exclusively in the state or federal courts located in Florida, and the parties consent to the personal jurisdiction and venue of those courts.
9. Mobile Application
We provide a native iOS application, “SoTech Platform,” for our clients and authorized users to manage their workspace. Your use of the app is subject to these Terms and to the following additional conditions:
- Account required. The app is not for general public use. Access requires an account that we provision for you, and you are responsible for keeping your credentials secure. You may delete your account and its associated data at any time from within the app under Account → Delete Account.
- Apple App Store terms. The app is distributed through the Apple App Store, and your use is also governed by Apple’s standard Licensed Application End User License Agreement. Apple is not a party to these Terms and is not responsible for the app or its content, and provides no warranty for it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- Acceptable use. The acceptable-use and intellectual-property terms above apply in full to your use of the app. We may update, change, or discontinue the app or any of its features at any time.
10. Changes to These Terms
We may revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Services after a change takes effect constitutes acceptance of the revised Terms.
11. Contact Information
Social Technologies
Email: maisum@thesocialtech.net
Phone: (239) 376-8324
See also our Privacy Policy.